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Reach the right desk, whether it's a service question, a payment clarification, or the next step in your application journey.
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We're here when you need us.
Our team is available Monday to Friday. We respond to all enquiries within 24 hours and route your message to the right specialist desk automatically.
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FAQ
Frequently asked questions.
Answers to the most common questions about our services, process, and how we work.
We provide educational advisory services, strategy, application support, document review, and pathway guidance for international study and residency. We do not process visas or file immigration documents.
Every new client completes a one time eligibility precheck before accessing services or making any payment. Our team reviews your passport, transcripts, and key details within 24 hours.
A 70% deposit is required to begin execution. The remaining 30% is due once your offer letter has been uploaded and accepted. Consultation sessions are 100% upfront.
No. Axiom & Vale Global is an advisory-only platform. We do not guarantee admission, scholarship, residency, or visa outcomes. All services are guidance and strategy support.
We typically respond within 24 hours on business days. Urgent matters can be escalated via your client dashboard timeline.
Yes. You can book and pay for a consultation at any time, no precheck required. A precheck is only needed when you are ready to begin a school application package.
We currently support applications to Canada, United States, United Kingdom, Australia, Germany, Ireland, Netherlands, Norway, and Switzerland.
After creating an account you complete the eligibility precheck. Once our team reviews and approves your submission, your full workspace becomes accessible.
Start your journey
Ready to take the
next step?
Complete your eligibility precheck and unlock the full advisory platform for applications, consultations, documents, and dedicated team support.